Privacy Policy

Last Updated: 24/01/2025

1. Introduction
Welcome to Moves ("Company", "we", "our", "us"). Moves is operated by Azcom Capital Management LLC. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect
We may collect the following types of information when you use our services:

Personal Information: Name, email address, phone number, address, and any other details necessary for booking our services.
Payment Information: Securely processed via third-party payment providers; we do not store credit card details.
Marketing Preferences: Information on how you interact with our website and services to improve our offerings.
Communication Data: Emails, messages, and other interactions with our customer service team.

3. How We Use Your Information
We use your information for the following purposes:

To process bookings and provide the requested services.
To communicate with you regarding your orders, appointments, and customer support.
To improve our website, marketing efforts, and overall service experience.
To send promotional offers, newsletters, and service updates (you can opt out at any time).
To comply with legal obligations and protect our business interests.

4. Data Protection & Security
We take reasonable steps to safeguard your information against unauthorized access, disclosure, or misuse. Your data is stored securely, and we do not sell, rent, or trade your personal information to third parties.

5. Sharing of Data
We may share your information with:

Service Contractors: Third-party contractors in Mainland Dubai who perform moving, storage, and visa-related services.
Legal Authorities: When required by law or to enforce our legal rights.
Marketing and Analytics Providers: To improve user experience and tailor our promotions.

6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes.

7. Your Rights
As a user, you have the right to:

Access, correct, or delete your personal data.
Opt-out of marketing communications at any time.
Request information on how your data is being used.
Withdraw consent for data processing (this may impact service availability).

8. Cookies & Tracking Technologies
We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us.